AC Repair in Memphis, TN

Expert Restoration With Our 100% Satisfaction Guarantee

A broken air conditioner during a hot Memphis summer is serious enough that you need to sound the alarm. At Prime HVAC and Electrical, we’ll be glad to answer your call when your cooling fails, and you need fast, dependable help from someone local. We bring precision and a service-first attitude to every repair call, serving residential and commercial clients across West Tennessee. As a veteran-owned company, we are committed to delivering honest advice, transparent pricing, and dependable workmanship, getting your system back up and running with minimal delay. 

Every repair call begins with a comprehensive system evaluation to identify the specific issue. We do not rush to replace parts or push new equipment. Instead, we focus on fixing what is wrong and helping you make informed choices about your comfort and your budget.

During that evaluation, we check critical components, such as the condenser, evaporator coil, electrical connections, and thermostat settings, to understand exactly how your system performs in real Memphis heat and humidity. We also look for early warning signs—such as weak airflow, temperature swings between rooms, or unusually high energy use—that can indicate your system needs air conditioning repair before a complete breakdown happens. This careful approach helps you avoid repeat service calls and gives you a clear picture of your options, whether you are caring for a single-family home in Bartlett or managing a small business in midtown.

Call (901) 676-7756 now or complete our brief online form for same-day or 24/7 AC repair service in Memphis, Bartlett, or nearby cities.

Our AC Repair Process From Call To Completion

When your cooling stops working, you want to know what will happen next and how long it will take to feel comfortable again. Our process is built to be simple, predictable, and respectful of your time, whether you live in a Midtown Memphis bungalow or a newer home in Lakeland. From the first phone call through final cleanup, we follow the same consistent steps so you always know where things stand and who is coming to your door.

First, our office team gathers key details about your system, the symptoms you are seeing, and any past repair history, so we can send the right technician with the right parts. We then provide an arrival window and keep you updated by phone or text if traffic, severe weather, or other Shelby County conditions affect timing. When your technician arrives, they introduce themselves, review the issue with you, and protect your floors and work areas before beginning a thorough system check.

After diagnostics, we review our findings in plain language and outline every repair option that makes sense, including what is urgent, what can wait, and how each choice may affect long-term performance. You will see clear, upfront pricing before any work starts, so you can approve the plan that fits both your comfort goals and your budget. Once you give the go-ahead, we complete the repair, test the system under real operating conditions, and walk you through what was done, along with any simple maintenance tips that can help your air conditioning repair last longer in our hot, humid climate.