Furnace Repair in Collierville, TN
Same-Day Service from a Dual-Licensed HVAC & Electrical Team
When your heat stops working on a cold night, you don’t want to wait two days for an appointment or find out halfway through a repair that you need a separate electrician. We handle both sides of the problem. Prime HVAC and Electrical is a veteran-owned, fully licensed HVAC and electrical contractor based in Bartlett, and we serve Collierville homeowners with same-day appointments when possible, weekend scheduling, and 24/7 emergency availability when the situation can’t wait.
Our goal on every call is simple: get you clear answers, real options, and a plan that fits your budget. You speak with a real person, our technicians arrive within the window we give you, and we explain what we find before any work begins.
Our team is available now for furnace repair in Collierville. Call us at (901) 676-7756 or fill out our online form and get $99 OFF on Any Repair!
Why Collierville Homeowners Call Our Team
When you’re choosing a furnace repair company, what matters most is who you feel comfortable inviting into your home. We built Prime HVAC and Electrical around accountability, clear communication, and careful workmanship because those are the things we’d want for our own families.
Veteran-Owned Accountability
As a veteran-owned business, we take timeliness and follow-through seriously. Our owners work in the field every day, which keeps our standards high and our service personal. When we give you an arrival window, we respect it. When we recommend a repair, we explain why and answer your questions until you feel confident about the decision.
Every technician on our team is background-checked and drug-tested, fully licensed and insured to work throughout West Tennessee. You can expect clean uniforms, respect for your space, and technicians who walk you through what they’re doing at each step.
Dual HVAC & Electrical Licensing
Our dual licensing in HVAC and electrical work is a real advantage when furnace trouble strikes. Many heating failures involve both mechanical and electrical components: failed control boards, tripped breakers, or wiring issues. Because our technicians hold full licensing for both trades, we can diagnose and correct those problems in a single visit without sending you to a second contractor. In older Collierville neighborhoods where original wiring and panels weren’t designed for the control boards and ignition systems in newer furnace models, that capability matters even more.
Pricing & Warranty Coverage
Cost is always on people’s minds when a breakdown comes out of nowhere. We provide free estimates, upfront pricing, and no unexpected surprises. If you’re facing a larger repair or a system nearing the end of its life, we can walk you through financing and payment plans that help you keep your home safe and comfortable without straining your budget. Qualifying work is backed by parts and labor warranties up to 10 years, and we use factory-authorized brand-name parts whenever they’re available.
Common Furnace Problems We Fix
You don’t need to know which part is failing to know something isn’t right. If your Collierville home feels colder than it should or your furnace has started behaving differently, that’s reason enough to call. We work on many types of gas and electric furnaces common throughout the greater Memphis region, and because we’re licensed for both HVAC and electrical work, we can determine whether the issue is with the blower, ignition system, gas controls, thermostat, or wiring without sending you to a second contractor.
Signs it’s time to call for furnace repair:
- Furnace running but blowing cool or lukewarm air into rooms
- Short cycling: the system turns on and off frequently without heating the home
- Furnace not turning on at all, even when the thermostat is calling for heat
- Unusual noises such as banging, scraping, rattling, or high-pitched squealing
- Burning or electrical smells coming from vents or the furnace cabinet
- Pilot light or electronic ignition that won’t stay lit or keeps failing
- Tripped breakers or a furnace that shuts down on a safety switch
- Uneven heating between rooms, leaving some areas noticeably colder
Some of these symptoms point to straightforward fixes: a failed flame sensor, dirty flame rod, or weak capacitor. Others reveal deeper issues such as a failing blower motor, control board problems, or heat exchanger concerns. Our technicians inspect the system carefully and explain their findings before recommending any next steps.
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"Best Experience"
Highly professional and very charismatic. Absolute BEST decision I've made. My air is back flowing and I am beyond happy. I WILL recommend Prime and definitely Bradley to anyone!!!!!
Lynora C. -
"Very Thorough"
Went above and beyond to make sure our system was working and took the time to correct mistakes other technicians had made in the past. We highly recommend; very reliable and thorough!
Kimberlee O.
Frequently Asked Questions About Furnace Repair in Collierville, TN
How Fast Can You Get to My Home?
We offer same-day and next-day appointments for most Collierville furnace calls, and 24/7 emergency service for urgent no-heat situations. Winter demand tends to spike right after the first hard freeze, so calling early in a cold stretch rather than waiting usually gets you a faster appointment window.
Will You Try to Sell Me a New Furnace?
No. We focus on repair first whenever it’s safe and makes sense for your budget. If a furnace has a major failure or is nearing the end of its useful life, we can explain why replacement might be worth considering and walk you through options without pressure, including financing when it’s helpful.
Can Your Team Fix Electrical Issues with My Furnace?
Yes. Because we hold full licensing for both HVAC and electrical work, we can diagnose whether a no-heat call is a furnace problem, an electrical problem, or both, and handle either during the same visit. This is particularly useful in Collierville’s older sections, where original wiring and panels weren’t always designed for the control boards and ignition systems used in modern furnace models.
How Much Will My Furnace Repair Cost?
We provide a free estimate after diagnosing the issue and give you upfront pricing before any work begins. Cost depends on the specific failure, the parts required, and your system’s age. For homeowners weighing repair against replacement, we put both numbers side by side so the decision is clear.
Do You Guarantee Your Work?
We back qualifying repairs and installations with parts and labor warranties up to 10 years, and we use factory-authorized brand-name parts whenever they’re available. During your visit, our technician can explain which warranties apply to your specific repair.
Why Does My Furnace Struggle Right After the First Cold Snap?
A furnace that’s been idle since the previous winter can reveal problems the moment it runs continuously: a failed ignitor, worn components, or a pilot light issue that wasn’t apparent during a brief fall test. Collierville’s mild autumns mean many homeowners don’t turn the heat on until temperatures drop suddenly, so these issues often surface all at once when the first real cold front arrives.
Do You Service Commercial Properties in Collierville?
Yes. We repair furnace and heating systems for light commercial properties throughout Collierville and can coordinate service timing to avoid disrupting your operations during business hours.
Ready to Restore Your Heat?
If your Collierville home feels colder than it should, don’t wait and hope the furnace sorts itself out. Our team at Prime HVAC and Electrical is ready to provide prompt, professional furnace repair focused on your comfort, safety, and budget.
Call us at (901) 676-7756 or fill out our online form to schedule service and get a transparent estimate on your furnace repair.
Emergencies can’t wait and neither should you. Call us anytime for fast, reliable
HVAC and electrical service.
Our local, veteran-owned team is ready 24/7 to keep your home or business safe and
comfortable.
Furnace Safety & Local Conditions in Collierville
Cold snaps in Collierville and the greater Memphis area may not match the extremes farther north, but overnight winter lows in the upper 20s to low 30s Fahrenheit are real. When a furnace stops working during one of those stretches, the impact goes beyond discomfort. Families with young children or older adults feel it fastest, and the stress of an unheated home doesn’t ease until the system is running again.
Why Licensed Inspection Matters
Furnaces combine fuel, combustion, and high-voltage electricity. A miswired control, blocked exhaust, or damaged burner can create hazards that aren’t visible from the outside of the unit. Carbon monoxide is colorless and odorless, which means combustion-related risks can’t be detected by sight or smell. A licensed professional inspection is the reliable way to identify those conditions, and our technicians are trained to look for these issues on each visit.
As a licensed HVAC and electrical contractor serving West Tennessee, we follow applicable codes and manufacturer guidelines on every job. We use factory-authorized parts when available, which protects your equipment warranty and helps make sure components are built to work together.
Pre-Season Preparation & Ongoing Care
Scheduling a safety check in late summer or early fall is one of the most practical steps you can take. It puts you ahead of the demand spike that follows the first hard freeze and gives our technicians a chance to catch small problems before they turn into a mid-winter shutdown. We’ll flag any loose connections, early component wear, or airflow restrictions we find and let you decide whether to address them now or plan for it later.
If you’re ever unsure whether a symptom is urgent, call us and describe what you’re seeing, hearing, or smelling. We’re happy to talk through the situation and help you decide on next steps, whether that means scheduling a standard appointment or moving more quickly for safety.
Keep your heating system running safely all winter long. Contact us at (901) 676-7756 or fill out our online form to schedule service or get a transparent estimate on your furnace repair.
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Licensed & Insured
Our team is fully vetted.
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Ask About Our Warranty
Let's chat about our warranties!
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Financing Options Available
Flexible financing to fit your budget.
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Get a 100% Free Estimate
Give us a call for a free estimate.
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Immediate, Same-Day Service
Need help fast? We’re on it.
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Emergency Services Available
Don’t wait—call now for emergencies.