Heating Repair in Memphis, TN
Rapid Diagnostics and Precision Repairs to Restore Your Home Comfort Without Delay
When the temperature drops and your furnace or heater suddenly quits, you need a team that can respond quickly and fix the problem right. Prime HVAC and Electrical offers professional heating repair services across Memphis, Bartlett, and surrounding West Tennessee communities. From strange noises to complete system failures, our licensed technicians handle every repair with accuracy, honesty, and care.
We know how stressful it can be when your heater stops working. We focus on clear communication, upfront pricing, and dependable service from the moment you call. Our team brings technical skill and real-world experience to every job, restoring comfort to homes and businesses when it matters most.
During a typical visit, we start by listening carefully to what you have noticed, then perform a full inspection of your heating system, electrical connections, and airflow to pinpoint the root cause of the issue. Once we understand what is going on, we walk you through clear repair options, honest pricing, and any safety concerns we find so you can make an informed decision. Because winters in the Memphis area can bring sudden cold snaps, we work efficiently to get your system running again while still taking time to check for long-term reliability.
Many homes and small businesses in older Memphis neighborhoods have aging equipment or mixed-and-matched components, which can make troubleshooting more challenging. Our dual licensing in HVAC and electrical allows us to resolve problems that cross over between your heater and your power supply without having to call in a second contractor. That means fewer service visits, faster solutions, and less disruption to your routine during the heating season.
Don't let a sudden freeze compromise your family’s comfort when our expert technicians are just a phone call away. Contact us at (901) 676-7756 or fill out our online form to schedule your heating repair now.
Our Heating Repair Process From Call to Completion
When your heat goes out, you should not have to guess what will happen next or how long you will be without comfort. That is why we follow a clear, step-by-step process on every service call, whether we are visiting a single-family home in Bartlett or a small business in Midtown Memphis. This consistent approach helps you understand what to expect, keeps your project organized, and reduces the chance of surprises during the repair.
The process starts with a short conversation when you contact our office, where we gather details about your system, the symptoms you are seeing, and any past work that has been done. When we arrive, we perform targeted diagnostics that may include checking the thermostat, inspecting safety controls, testing electrical connections at the panel, and measuring airflow at key vents. Once we identify the problem, we share our findings in plain language and offer clear options so you can decide how to move forward before any work begins.
After you approve the plan, we complete the repair using factory-authorized parts whenever possible and follow manufacturer guidelines so your equipment continues to meet warranty requirements. Before we leave, we run the system through a full heat cycle to confirm proper operation, check for unusual noises or odors, and verify that the temperature readings match what you see at the thermostat. We also answer any questions you have about maintenance, filters, or thermostat settings so you feel confident operating your system after the visit.
Call Us 24/7 for Heating Emergencies
If it is the middle of a cold winter night or a holiday weekend and your heater goes out, what are you supposed to do? Call Prime HVAC and Electrical, that is what. Our emergency heating repair team is standing by 24 hours a day, seven days a week. You will not get transferred to a call center or left waiting for help. When you call us, you reach real technicians who can respond fast.
Our emergency heating repair services include:
- Rapid dispatch – Around-the-clock local service when you need urgent heat restoration.
- Detailed diagnostics – Accurate assessments to target the exact cause of failure.
- Reliable repairs – Fully stocked trucks for same-visit fixes whenever possible.
- Safety checks – Testing for gas leaks and electrical issues to protect your home.
- Quality workmanship – All repairs backed by our strong warranties and reputation for precision.
Emergency calls get our fullest attention, because safety and comfort cannot wait. No matter the time or day, we are prepared to restore your heating system with professionalism and respect for your home. Each repair is tested thoroughly before we leave, so you can feel confident that the problem is fully resolved.
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"Very Thorough"
Went above and beyond to make sure our system was working and took the time to correct mistakes other technicians had made in the past. We highly recommend; very reliable and thorough!
Kimberlee O. -
"Thorough & Efficient"
I can't say enough great things... made sure we had all the safety features installed to protect our system and our warranty. As long time customers of a different HVAC company, I'm glad we made the switch.
Kay T.
Emergencies can’t wait and neither should you. Call us anytime for fast, reliable
HVAC and electrical service.
Our local, veteran-owned team is ready 24/7 to keep your home or business safe and
comfortable.
Why Choose Prime HVAC and Electrical for Your Urgent Heating Fix?
When you are searching for a heating repair team in the Shelby County area, you need confidence that the company can handle any complexity and arrive quickly. Our technicians have spent years working hands-on with all major heating systems, including furnaces, heat pumps, and ductless mini-splits. We approach every service call with the same attention to detail we would want in our own homes.
Here is why our team is the prime choice for restoring your heat:
- Integrated skill set – We hold licensing for both HVAC and electrical services. This capability allows us to rapidly diagnose and repair problems involving both the mechanical components of the heater and the electrical power supply in a single visit.
- Transparent service – We offer free estimates and affordable pricing, so you won't receive any unexpected surprises before the work begins.
- Guaranteed quality – We back our work with strong parts and labor warranties, demonstrating our belief in the professionalism of our labor and the quality of our repairs.
Our owners work in the field every day, which keeps our standards high and our service personal. We focus on professional integrity, ensuring you receive verified service quality every time you call us for a heating repair.
Common Heating Issues We Repair in Memphis Homes & Businesses
When your heater starts acting up, it is not always easy to pinpoint the cause. That is where our experience makes a difference. Our technicians quickly identify the source of the problem and repair it efficiently, minimizing your downtime and avoiding unnecessary costs.
Some of the most common issues we handle include:
- System not turning on or running intermittently
- Uneven heating or cold spots throughout the house
- Unusual banging, rattling, or squealing noises
- Persistent burning or musty odors
- Short cycling or frequent shutdowns
- Weak airflow or blocked vents
- Faulty thermostats or electrical connections
We carry the parts and tools needed for most repairs on the first visit, so we can get your heat back up and running without delay. Each repair is thoroughly tested before we leave, so you can feel confident the problem is fully resolved.
Repair Vs. Replacement for Heaters in Memphis Homes
Once a heater has broken down once or twice, many homeowners start to wonder whether another repair is worth it or if it is time to invest in a new unit. That decision depends on more than just the latest invoice, especially in a climate like Memphis, where mild days can be followed by sharp temperature drops. We help you weigh the practical factors so you can choose the option that makes sense for your comfort, safety, and long-term budget.
When we evaluate your system, we look at its age, past repair history, current efficiency, and how well it is sized for your home or business. In some older properties around Midtown and East Memphis, heaters were installed decades ago for smaller square footage and were never updated when additions were built, leaving the system struggling on the coldest nights. In those cases, paying for repeated service calls may not be as smart as planning for a properly sized replacement that can heat the full space evenly.
If replacement is on the table, we walk you through different equipment options, expected operating costs, and available financing so you can plan ahead rather than reacting to the next emergency. On the other hand, if your system is newer and the issue is limited to a single failed component, we explain how a targeted repair can extend the unit's life. Our goal is to provide clear guidance and let you decide, with no pressure, which path is right for your home in the Memphis area.
Stop shivering and start saving with our efficient repair services designed to get your system back to peak performance. Contact us at (901) 676-7756 or fill out our online form for a professional diagnostic.
We make it easy to stay comfortable and keep your systems running smoothly with flexible financing options. Whether it’s a new installation, major repair, or upgrade, our financing plans help you spread out costs and fit your project into your budget. Contact us today to learn more and find the plan that works best for you.
Our Family Plan keeps your home running smoothly with regular maintenance, priority scheduling, and special member discounts. Enjoy the comfort of knowing your
HVAC and electrical systems are cared for by the team you trust. Get in touch with us today and experience the benefits of being part of the Prime family.
Frequently Asked Questions
Is It Normal to Smell a "Burning" Odor the First Time I Turn on My Heat in Memphis?
It is very common to notice a light burning smell when you first activate your heating system after a long Memphis summer. This odor is typically just a fine layer of dust that has settled on the furnace burners or heat strips and is being safely incinerated. In most cases, the smell should dissipate completely within 30 minutes to an hour as the system clears. However, if the odor persists for more than a day or begins to smell like melting plastic or ozone, you should shut the system down and call for a professional inspection.
What Are the Signs That My Furnace Has a Cracked Heat Exchanger?
One of the most dangerous signs of a cracked heat exchanger is a strong chemical or formaldehyde-like odor coming from your vents. You should also watch the color of your burner flame, as a healthy blue flame that turns yellow or flickers indicates that oxygen is leaking into the combustion process. Visible soot buildup inside the furnace or excessive moisture and condensation around the unit are additional red flags that the exchanger has been compromised. Because this issue can leak carbon monoxide into your home, you must evacuate and call for emergency service if your CO detector sounds.
What Should I Do If My Pilot Light Is Discolored or Keeps Going Out?
If your pilot light appears yellow or orange instead of a crisp, steady blue, it often indicates a buildup of soot or dust that is preventing proper gas combustion. A pilot light that frequently goes out may be caused by a faulty thermocouple sensor that can no longer detect the flame's heat, keeping the gas valve from staying open. You can gently clean the pilot orifice with a soft brush or compressed air, but you should never attempt to force the gas valve or bypass the safety sensors. If relighting the unit according to the manufacturer's instructions does not work, it is best to have a technician replace the worn components to ensure your safety.
Can a Dirty Air Filter Really Cause My Entire Heating System to Shut Down?
A severely clogged air filter is a leading cause of furnace failure because it restricts the airflow necessary to cool the internal components. When air cannot move freely, the heat exchanger can quickly reach dangerous temperatures, triggering a safety device called a high-limit switch to shut down the system. This cycle of overheating and shutting off, known as short-cycling, places immense strain on the blower motor and can lead to permanent mechanical damage. Replacing your filter monthly during peak Memphis winters is the simplest way to prevent these emergency shutdowns and keep your energy bills low.
We provide transparent pricing and reliable fixes for everything from pilot light issues to complex motor failures. Contact us at (901) 676-7756 or fill out our online form to book your service today.
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Licensed & Insured
Our team is fully vetted.
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Ask About Our Warranty
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Financing Options Available
Flexible financing to fit your budget.
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Get a 100% Free Estimate
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Immediate, Same-Day Service
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Emergency Services Available
Don’t wait—call now for emergencies.